Published On: Tue, Nov 8th, 2016

Services Group heard #JustTheFACTS and made the move to Veka

isg1The team at Bradford-based window and door manufacturer Industrial Services Group have made the move to adopt Halo systems from The Veka UK Group after more than 20 years with their previous supplier. Industrial Services Group (ISG) was attracted to The Veka UK Group due to the ‘partnering’ approach the company offers. General Manager Peter Keeley explains: “We feel that, with The Veka UK Group, we haven’t just taken on a new product, but a host of support services too.

“In the short time we’ve been working with The Veka UK Group, it has quickly become apparent that there is an energy we just haven’t felt for a while; a partner working closely with us, helping and looking to support all aspects of our business. “The process of switching systems is a massive one, and can be complex and stressful, but working on this with The Veka UK Group has taken all the hassle out of switching systems. If a company was hesitating about making the move, I would tell them not to worry. The Veka UK team have worked closely with us to help take care of everything. Their engineers worked with us to minimise downtime and take the stress out of the changeover process. I wasn’t at all surprised to read in the ‘JustTheFACTS’ brochure that more than 100 companies have switched systems with them in the last 12 months.

“We didn’t take the decision lightly, but changing systems to The Veka UK Group allows us to access a host of support services that will help us to grow as a business. “As a council-owned fabricator and installer of windows, doors and curtain walling, we have concentrated on supplying installation companies, building firms and local authorities in our immediate local area. Now, we can partner with The Veka UK Group’s Commercial team and Approved Installer Scheme to develop our business and supply our high-quality products further afield. We also have the confidence that, with Halo systems, we can offer a product that meets the specification of any commercial contract or Local Authority project.”

ISG’s status as a ‘Social Enterprise’ makes it the perfect supplier for projects that promote social responsibility. ISG is owned by Bradford Council, but run autonomously, with a responsibility to meet all expected financial and social objectives. The company uses its commercial activities to generate opportunities for local, disabled people in long-term unemployment, providing them with work-based skills to increase their employability.

Peter adds: “As a Social Enterprise, our trading profits are always reinvested back into the business. Effectively, the more commercially successful we become, the more opportunities we can offer to disabled people throughout Bradford and West Yorkshire. “We are committed to providing quality and service without compromise. This means – as our company strapline suggests – we can continue delighting customers and transforming lives.”

Dave Jones, MD of The Veka UK Group, commented: “We’re delighted to welcome ISG into the ‘fold’. Like The Veka UK Group, ISG is also thoroughly committed to quality and customer satisfaction. The company shares many of our values, including ‘Investors in People’ status. “We look forward to partnering with ISG for many years to come and seeing the business continue to grow, as the team take advantage of all the support services on offer.”

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