AdminBase, the mobile sales and management system for window and door installers, has been updated with a new function which allows users to track all warranty and guarantee information for individual contracts at the push of a button. The highly evolved system, which was originally launched over 20 years ago and which now has over 3,000 users in the UK, recently underwent a step-change in its offering with the launch of dedicated mobile apps, designed to fully integrate every stage of the sales process, from marketing to after-sales support.
Intuitive and easy to use, AdminBase is designed to put an end to often inaccurate and inefficient handwritten processes. By using a mobile device such as a phone or tablet, all the information from point of sale is sent back to a central database, where it can then be accessed and edited in turn by survey, fitting and service teams, again via a dedicated app. The latest update is simple to download and set up for existing users, and automatically displays the remaining warranty and guarantee periods for each of the individual products installed as part of a contract.
The warranty and/or guarantee relating to each of the products used in a particular job, for example the door, hardware and windows, can be individually set when the data is first entered onto the system. For added simplicity, default products will have the warranty and guarantee information already set up each time they are selected for a new contract. Once activated, the remaining warranty and guarantee information will then be stored in a central database along with all the other details of the related contract, ready to be accessed by a service engineer via a tablet, in the event of any required remedial work.
Rhonda Ridge, Managing Director at Ab Initio, commented: “When I originally created Adminbase, the ability to mobilise the system with on-site functionality simply wasn’t possible, but now, thanks to the high-speed internet connectivity of modern portable devices, it has revolutionised the way installers can operate. This latest update adds even more functionality and gives users a simple and effective way of keeping track of warranties and guarantees, eliminating paperwork and creating a favourable impression with homeowners in the process.” www.abinitiosoftware.co.uk
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