Established in 2011, Glazefix operates from a unit in Havering-atte-Bower on the outskirts of Romford in Essex, where it fabricates around 150 frames per week and employs up to seven staff. Since signing up with Eurocell, the company reports that it has already seen considerable growth already and is planning to acquire new machinery and build a further 56m2 of office and warehouse space. “Glazefix is the sort of expanding, ambitious company that we look for when we recruit new fabricators,” says Jason Bird, National Business Development Manager. “It has a strong reputation in its area and is keen to grow the business into other areas rather than just stick to what it has done from the start”.
The whole process of switching to Eurocell profiles is streamlined and simple, with each new fabricator being assigned their own field-based technical support engineer who can deliver everything required from initial set-up advice on production efficiency through to trouble-shooting issues. That engineer is supported by a technical helpdesk staffed by industry professionals ready to advise and a skilled team of designers and engineers that can write sample specifications for bespoke projects. Eurocell technical support extends to BFRC accredited simulators that provide specifications and reports that prove to customers that the products meet the necessary BFRC performance standards. The company also offers product training, either on-site or at its purpose-built research and development centre in Alfreton, which has a dedicated facility for product simulation, prototyping and testing.
On the marketing side, Eurocell has its own in-house design studio and marketing team to promote the fabricator’s business with services such as the RightSite customer website build service, providing either an off-the-shelf website or create a bespoke design at subsidised rates, bespoke brochures and direct mail. These include effective mailers, sales letters and campaigns to increase leads and prospects.
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