“We are celebrating our 50th year in business this year, and being shortlisted three times at this year’s G-Awards demonstrates that we continue to invest in our people and our infrastructure in ways that ultimately benefit our customers,” Sternfenster’s MD Mike Parczuk said.
Sternfenster’s end-to-end IT journey has put it in the running for Best Business Initiative. It demonstrates the high levels of care, attention and investment Sternfenster puts into delivering projects of this nature – projects that can deliver a step change in terms of improved productivity and customer service.
Part of this journey is the trade fabricator’s EasyAdmin+ system, where customers can place an order online, which will automatically be programmed into Sternfenster’s manufacturing software and ready for production without having to re-enter data or re-confirm details.
“Even at its most basic level, EasyAdmin+ puts our customers in control of their product ordering and supply,” Mike said. “This is alongside other features such as managing the lead process, chasing outstanding quotes, and easily arranging surveys, installations and service calls.
“This immediately makes our customers more efficient, and helps them to create new opportunities. It is definitely a case of working smarter, not harder.”
Central to Sternfenster’s Training Development nomination, is its ‘Pursuit for Platinum’ initiative which builds on the company’s Gold Investors in People standard, which it attained in 2022.
“We are working hard to be one of only 2% of organisations worldwide who attain the Platinum standard,” Mike said. “By following this path, we are seeing huge benefits in the way Sternfenster operates, such as embedding a culture of continuous improvement, happier and healthier colleagues, and better production outcomes.”
As part of its 50-year celebrations, Sternfenster developed a promotional campaign that has made a massive impact across multiple platforms, generating greater engagement with new and existing customers, and an increase in leads which have resulted in new accounts.
“Our year-long promotional campaign was 49 years in the making,” Mike said. “And during 2024, we used social media, advertising, the trade press and direct marketing to talk to new and existing customers, while having fun and celebrating our achievements in the process.
“And the fact we are now in the running for a G-Award is the cherry on the cake in an exciting and rewarding year.”
This year’s G-Awards are held at the London Hilton on Park Lane on Friday 29 November 2024.
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