West Cornwall Plastics boost sales by 20% with Framepoint®

The window industry is booming, and West Cornwall Plastics are going from strength to strength with quoting software Framepoint® from Tommy Trinder, meeting demand at lightning speed with best-in-class visualisation and presentation.

Since adopting Framepoint® the firm has seen a 20% increase in sales, and company administrator Chris Nelson couldn’t be happier.

“The software has been invaluable. We love to offer a personal service, and Framepoint® allows us to personalise things even further. Our customers absolutely love the presentation that we’re giving them. We took over £40,000 in sales in single a week when we switched to using Framepoint® – it’s a nice jump!”.

West Cornwall Plastics have been busier than ever, with demand reaching unprecedented levels throughout the pandemic, and “it’s not really slowing down!”, Chris said.  Framepoint® has enabled West Cornwall Plastics to meet that demand quickly and efficiently.

“Nobody can go on holiday because of the pandemic, so everyone is spending money on home improvements. Being able to get quotes out quickly is super important. You go to other companies and they can take days or weeks to get back to you with a quotation because they’re so overloaded. With Framepoint® you can bang out quotes really quickly, even big ones, so we don’t have to keep our customers waiting.”

Designing windows and doors with Framepoint® couldn’t be simpler, but beneath the intuitive interface lies a fully featured platform with impressive technical capability at a competitive price point.

“You can draw just about anything you can imagine. It’s very complex in what it can do, but the developers at Tommy Trinder have made it very user friendly, so it’s not intimidating at all. With the time it saves I can’t really put a price on it – we’ve got a 12-month subscription and it’s paid for itself many times over.

Framepoint® has been designed as a sales tool that can be used in front of the customer, and Chris and the team have embraced it as part of the customer journey.

“We sit with the customer and literally redesign their windows right in front of them with all the details, right down to the handles, trickle vents, colours, inside and outside views, everything. I can take a photo of their house, superimpose the photos right onto the photograph, and show them what their house is going to look like with the new windows in it – it’s great! It gives the customer the feeling that you’re taking their needs seriously. It’s had a massive impact on our business and because it’s so easy to use, it actually makes it fun!”

Framepoint® is subscription based and billed monthly. To find out more about Framepoint® and book a free demo installer should visit www.tommytrinder.com