Orrell Windows thrives with Rehau partnership

Orrell Windows marks 20 years with Rehau partnership at the heart of its success. Editor John Cowie unearthed details of the partnership: Orrell Windows, a leading manufacturer and installer of PVC-U high-security windows and doors, is celebrating its 20th anniversary with a renewed sense of purpose, thanks to a transformative partnership with Rehau. 

Based in Billinge, Wigan, the family-run business has grown from modest beginnings into an industry force, now running eight fitting teams and employing two service engineers from its 8,000 ft² facility.

The decision to switch to Rehau as their supplier 12 months ago has been pivotal in their journey, according to Operations Manager Chris Swift. “It’s probably been the best decision we’ve made in the last 20 years. We’ve always been a strong business, but Rehau has given us that extra 20%,” he explained.

From humble beginnings 

Founded two decades ago, Orrell Windows initially catered to local builders, manufacturing bespoke windows and doors for small projects. “We started with just one fitting team,” Swift recalls. “But as demand grew, so did our operations.”

Today, Orrell Windows prides itself on offering the latest Rehau PVC-U systems, which have achieved the highest British Standard Kitemark and B.B.A. accreditations. These credentials underline the company’s dedication to quality and security—values that resonate deeply with Rehau’s ethos.

A seamless transition

Swift credits Rehau and their team for making the transition process smooth and efficient. “Switching suppliers is a daunting prospect, especially with the need to recommission machinery and set up the factory,” he noted. “But Rehau’s team were fantastic. They made it seamless, handling everything with professionalism and precision.”

This partnership has not only simplified operations but also enhanced productivity. The collaboration between Rehau and Yale ensures streamlined deliveries, allowing Orrell Windows to receive complete orders promptly and efficiently.

“The Yale and Rehau partnership is a game-changer,” Swift said. “We no longer face downtime waiting on separate suppliers. Everything arrives together, and I can be assured it’s all there when needed.”

Strengthening brand presence

A significant advantage of partnering with Rehau is their Authorized Partnership Scheme, which has amplified Orrell Windows’ brand visibility. As a retail installer, Orrell benefits from local lead generation and comprehensive marketing support.

“The marketing tools we’ve received, from website integration to on-site resources, have been invaluable,” Swift stated. “We’re reaching new customers who recognize and trust the Rehau brand.”

Rehau Area Sales Manager Trisha Nail emphasised the value of this collaboration. She commented: “The partnership with Orrell has exceeded expectations,” she said. “From the initial onboarding to ongoing support, we’ve built a strong relationship that I’m confident will continue for years to come.”

A quality-driven future

The decision to switch to Rehau was not made lightly. “We had been with a long-established competitor of Rehau’s,” Swift revealed. “But the strength of the Rehau brand made my job easier. Customers already know and trust it, which means less effort convincing them of the quality.”

This quality focus aligns with Orrell Windows’ commitment to providing an exceptional end product. “If you care about the quality of your windows and want your customers to have something they can trust, Rehau is the way to go,” Swift said emphatically.

A milestone year

As Orrell Windows celebrates its 20th anniversary, the partnership with Rehau has provided the momentum needed to propel the business forward. “We’ve always been proud of what we do here,” Swift reflected. “But with Rehau, we’ve elevated our offerings to a level that sets us apart.”

For other fabricators considering a supplier change, Swift has a clear message: “Don’t hesitate. The process is seamless, and the results speak for themselves.”

This milestone year marks not only a celebration of Orrell Windows’ legacy but also the promise of continued growth and innovation. Together with Rehau, the company is poised to set new standards in the window and door industry.

Tel: 01744 891717

E: info@orrellwindows.co.uk